Your Account Subscriptions Now Stay in Sync With Plan Changes

Modified on Wed, 19 Aug at 2:14 AM

What's New
If you sell SaaS plans through an account, your customers' subscription details inside that account now automatically update whenever they upgrade or downgrade their plan. Previously, only the subscription record behind the scenes was updated — the copy shown in your account stayed on the old plan.
Why It Matters
You can now trust that invoices sent from your account always show the correct product, price, and tax for your customer's current plan. This means no more mismatched invoices or incorrect charge amounts after a customer changes their subscription.
Note
  • This update applies to upgrades and downgrades made going forward. Subscriptions that were already out of sync before this change will only be corrected the next time that customer upgrades or downgrades.

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